🇮🇹 Made in Italy
🇮🇹 Made in Italy

FAQ

FREQUENTLY ASKED QUESTIONS

Any questions about our professional hair dryers?

If you do not find an answer do not hesitate to contact us, we are at your disposal.

ORDERS

Order without worries!
We accept several payment methods for the purchase of professional hair dryers, professional hair straighteners and professional hairbrushes including credit card, PayPal and bank transfer.
Yes, online payments for our professional hair products are secure. We use up-to-date encryption technologies and protection systems to ensure secure transaction.
Sure! Hairdressers and hair styling enthusiasts are welcome to order professional hair dryers, professional hair straighteners and professional hairbrushes  from our site.
If your desired professional hair dryer is temporarily out of stock, please check our website regularly for availability updates. You can also subscribe to our newsletter to receive notifications about news and upcoming products.
Yes, you can cancel an order for professional hair dryers, professional hair straighteners or professional hairbrushes  before it is shipped. Contact our customer service for assistance.

SHIPMENTS

Fast and safe deliveries
We will ship your professional hair dryer within 1-2 business days after receiving your order. You will receive a shipping confirmation via e-mail with the tracking number.
Delivery times for our professional hair products vary depending on the chosen shipping method and destination. Typically, delivery takes place within 3 -7 business days.
Unfortunately, we do not offer the possibility of scheduling the delivery time for our professional hair dryers and other products. However, the courier may offer flexible delivery options once your order is in transit.
If you are experiencing problems with the delivery of your professional hair dryers or other products, please contact our customer service for assistance. We will be happy to help you to resolve any issues.

SUPPORT

Everything you need

Our professional hair dryers and other quality hair tools are covered by a manufacturer's warranty, usually 1-2 years. For more information on the specific warranty of your product, please refer to the included documentation or visit the product page on our website.
For more information about our professional hair dryers, professional hair straighteners and professional hairbrushes , please visit the product pages on our website. There you will find details on the materials, the technology used and the benefits for your straight and shiny hair..
If your professional hair dryer or other product does not work properly, please contact our customer service for assistance. We may be able to provide you with a solution or guide you through the return and replacement process if necessary.
If you are a dealer interested in selling our professional hair dryers, professional hair straighteners and professional hairbrushes please send a request via our contact form on the website or send us an e-mail to the address dedicated to dealers.
Yes, there may be some exclusions on the warranty of our professional hair products Common exclusions include damage caused by improper use, improper maintenance, or unauthorized modification. For specific details of your product warranty, please refer to the included documentation or contact our customer service.

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